Professional Experience

February 2026-Present
Self-Employed
Freelance Web Designer
  • Design and develop websites for local businesses.
  • Configure domain connections, DNS records, and SSL certificates to ensure secure and reliable websites.
  • Collaborate directly with business owners to plan site structure, branding, and user experience.
  • Optimize websites for mobile responsiveness, loading speed, and SEO
  • Manage website launches including domain integration and testing
October 2025-Present
Self-Employed
Poshmark
  • Operate and maintain my online resale clothing store through Poshmark.
  • Source, photograph, priced, and copy write to maximize visibility and sales.
  • Manage and complete order shipping and customer relationships.
  • Achieve high seller rating and average ship time to customers.
April 2025-February 2026
Tier 1 Helpdesk Analyst
Brooksource
  • Assist in the IT assistance and service of the Commonwealth of PA Health and Human Services Department.
  • Perform troubleshooting steps to best ability to end users with the ability to escalate to higher tier through ServiceNow.
  • Utilize Microsoft Active Directory to correctly identify end users within the Commonwealth of PA system.
October 2024-November 2024
IT Technician
Fulton Financial Corporation
  • Aided in the IT infrastructure transition of Fulton Bank Corp. acquiring Republic First Bancorp.
  • Utilized Microsoft Autopilot and BIOS settings to correctly set up and image devices for deployment for various new branch locations.
May 2024-September 2024
IT Warehouse Technician
The Hershey Company
  • Pre-provisioned Lenovo Windows laptops via Windows Autopilot for deployment in part of corporation’s refresh project.
  • Assigned and updated assets within ServiceNow for end-users within the corporation.
  • Assisted with tracking and monitoring of company devices and peripherals.
  • Shipped assets nationwide with UPS Worldship.
July 2023-November 2023
IS End User Services Intern
Penn State Health
  • Deployed imaged laptops/desktops through Ivanti provisioning software and MS Active Directory Administrative Center.
  • Set up mobile devices through a mobile device management system (MDM).
  • Recorded and audited assets within ServiceNow.
  • Supported end users through device repair, replacement, and fulfillment.
June 2022-August 2022
Laboratory Assistant
The Hershey Company
  • Assisted in production of perspective products to be tested for eventual retail sale.
  • Worked with research and development food scientists to complete projects in a timely manor.
  • Handled temperature sensitive food ingredients.
June 2021-August 2021
Summer Intern
Schneider Electric
  • Scanned and processed pallets to be shipped to domestic and international consumers.
  • Utilized Oracle ERP software programs for daily functions.
December 2016-August 2019
Retail Attendant
The Hershey Company
  • Aided in completing transactions with customers at a POS station in a high volume sales environment.
  • Helped customers with locating merchandise within the store.

Education

August 2019-December 2023
Penn State University
  • Major: Marketing
  • Minor: Information Sciences and Technology
  • 3.45 Cumulative GPA
  • Activities and societies: Sports Business Club, Bodybuilding and Fitness Club, Catholic Campus Student Group, Pro Sales & Marketing Club, PAFFC
  • Dean's List: Spring 2020, Fall 2020, Spring 2021, Fall 2022, Spring 2023, Fall 2023
August 2015-June 2019
Hershey High School
  • Activities and societies: Future Business Leaders of America (FBLA), Trojan Trading Post (School Store), Tennis Team
My Portfolio